City of Manitowoc seeks Administrative Support Specialist

City of Manitowoc seeks Administrative Support Specialist

16th March 2017

Faith Elford

An Administrative Support Specialist performs a wide variety of clerical and data entry tasks; does related work as required. This is responsible and varied clerical work requiring the ability to master the skill in the operation of a variety of software programs. This position also acts as a Customer Service Clerk performing a variety of customer service skills. The work involves assisting the public with explanations and interpretations of City ordinances, policies and procedures, and handling complaints and questions. Employees in this position have frequent contact with the public by phone, e-mail, written correspondence, public meetings/events, and through counter duties. Employees in this position work independently. The work involves the exercise of judgment in the application of prescribed procedures and methods on routine matters. Although the specific duties of employees in this position allocated to this class vary, they are the same level of difficulty. The work environment is that of a collaborative and a “shared services” type which extends across traditional departmental boundaries.

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